Schlichtungsstelle Reise & Verkehr e.V. is a non-profit organization and is supported by an association in which more than 350 transport and travel companies have joined forces.
The purpose of Schlichtungsstelle Reise & Verkehr e.V. is:
“(…) the promotion of public transport through out-of-court dispute resolution between companies and their customers (travelers).”
The association supporting the arbitration board is open to all companies and organizations that offer or arrange transport and travel services.
More than 350 companies are currently participating in the proceedings of the Schlichtungsstelle Reise & Verkehr e.V. (Travel & Transport Arbitration Board).
The bodies of the association are the Executive Board, the General Meeting and the Advisory Board.
More detailed information on the organization of the Schlichtungsstelle Reise & Verkehr e.V. can be found in the association’s articles of association and the rules of procedure.
The board of the Schlichtungsstelle Reise & Verkehr e.V. consists of
The Schlichtungsstelle Reise & Verkehr e.V. is supported in its work by an advisory board.
The advisory board is made up of people who contribute the following perspectives:
You can submit your conciliation request conveniently online here – not only for air travel but also for rail, long-distance coach, public transport, package tours or boat trips.
Geschäftsführerin:
Dr. Sabine Cofalla
Leiter der Schlichtungsstelle:
Dr. Christof Berlin
Amtsgericht Charlottenburg VR29041B
Fasanenstraße 81
10623 Berlin
Tel +49 30 6 44 99 33 – 0
