Sharing experience and knowledge about out-of-court dispute resolution is valuable. For this reason, the Schlichtungsstelle Reise & Verkehr e.V. seeks and maintains a mutual exchange with other organizations that offer, mediate and research out-of-court dispute resolution.
TRAVEL_NET, the European network of dispute resolution bodies in the travel and transport sector, was founded in November 2017. The network currently comprises 28 conciliation bodies from 18 countries, which regularly exchange information on Europe-wide trends in out-of-court dispute resolution and their conciliation practices.
Since 2012, arbitration boards working in Germany have been meeting at least once a year to exchange practical experience in out-of-court dispute resolution.
The Schlichtungsstelle Reise & Verkehr e.V. cooperates with various universities in order to
We currently cooperate with the
You can submit your conciliation request conveniently online here – not only for air travel but also for rail, long-distance coach, public transport, package tours or boat trips.
Geschäftsführerin:
Dr. Sabine Cofalla
Leiter der Schlichtungsstelle:
Dr. Christof Berlin
Amtsgericht Charlottenburg VR29041B
Fasanenstraße 81
10623 Berlin
Tel +49 30 6 44 99 33 – 0